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Web Pages

1. How do I upload my page?
2. I need help troubleshooting Frontpage problems.
3. The upload of my files stops before it finishes?
4. Where is my web page?
5. I uploaded my page but it's not there?
6. I get access denied errors when trying to update files.
7. How much space do I have?
8. How do I add more space?
9. How do I add a counter?
10. How do I add a form?
11. How do I add a site-search?
12. Can you register my site with search engines?
13. Is there a way to get indexed better by search engines?
14. Which web page editor do you recommend?
15. How do I get a domain?
16. How do I upload to an alternate FTP port?

1. How do I upload my page?

Which program do you use?

Upload using WS FTP:

Note that WS-FTP LE is free for non-commercial use only. If you are a business, the author expects you to pay for WS-FTP Pro.

1. Create a new profile. For Profile Name, choose something easy to remember.
2. For hostname, enter ftp.your_domain.com or ftp.webexpert.net
3. For User/ID, enter your userid and your password.
4. Make sure Anonymous is not checked.
5. Click on Startup tag and put yourdomain name (only the section between www. and .com) as the "Initial Remote Site Folder"
6. Click Ok to make the connection.
7. When the connection is established, you'll see your computer's files on the left side. On the right side you'll see the files on our web server.
8. If you're using your personal (not business) webspace, make sure the current directory is your username.
9. Select the files on the left side that you wish to upload and drag them to the right side.

Upload using DOS FTP:

1. Click Start | Run.
   
2. Enter command at the prompt and click OK. (If you're using Windows NT/2000/XP, enter CMD instead.)
3. Enter ftp ftp.your_domain.com or ftp ftp.webexpert.net at the prompt. Press enter.
4. For User, enter your username. Enter your password on the password prompt.
5. To upload a text file, use put file_name
6. To download a text file, use get file_name
7. You can enter ? at the prompt for help.
8. To close the session and exit, enter bye

Upload using Cute FTP:

Note that CuteFTP is 30-day trial software. After 30-days, the author expects you to pay for or delete it. You can download a trial copy at cuteftp.com

1. Connect to the Internet. Open CuteFTP. On the left hand side, select the folder your web site is in.
2. Click the 'Add Site' button. Enter a name for your site in the 'Site Label' field.
3. Enter the FTP server address in the 'Host Address' field. Address should be either ftp.your_domain.com or ftp.webexpert.net
   
4. Enter your username in the 'User ID' field. The User ID is case sensitive.
5. Enter the password in the 'Password' field. The password is also case sensitive.
6. In the Initial Remote Directory field, type in yourbusiness or if you're a residential user, your username. Click OK.
7. To connect to your new site, highlight it in the right window and push the 'Connect' button.
8. When the connection is established, you'll see your computer's files on the left side. On the right side, you'll see the files on our web server.
   
9. Select the files on the left side that you wish to upload and drag them to the right side.

Upload using Homesite:

1. Click the Upload Project button to open the Upload Wizard.
2. Click on a project in the Project Folder view.
3. Select one of the file upload options. Click Next.
4. Select the target server from the list. If the server you want is not on the list, close the wizard and set up your FTP server in the Managing Files section. The target server name should be www.your_domain.com or ftp.webexpert.net
5. Type in the name for a new Root FTP Folder. This name will display each time the associated project is selected to upload.
6. Check the file and folder name options as needed. Click Next.
7. Click Next to begin the upload.The uploaded files are displayed in the file list.
8. Click Finish to close the wizard.

Upload using Frontpage 98/2000/2002:

1. In Frontpage 98, open your web page from your hard drive.
2. Select Open an Existing Frontpage Web.
3. Press the More Webs button.
4. In the Select a Web Server/Disk Location, enter the name of your website http://www.your_domain.com
5. Click Publish.

1. In Frontpage 2000, open your web page from your hard drive.
2. On the File menu, click Publish Web.
3. Specify whether you want to publish only pages that have changed, or all pages.
4. In the Specify the location to publish your web to box, enter http://www.your_domain.com
5. Click Publish.
   

1. In Frontpage 2002, open your web page from your hard drive.
2. On the File menu, click Publish Web.
3. Enter the domain of the site you wish to publish to (http://www.your_domain.com)
4. Specify whether you want to publish only pages that have changed, or all pages.
5. Click OK.

Please see our Frontpage Troubleshooter.

3. The upload of my files stops before it finishes?

Wait 15-20 minutes and try again. If the problem persists, please contact support with any error msgs you receive.

4. Where is my web page?

Residential users: http://www.webexpert.net/username
Business users: http://www.your_domain.com

5. I uploaded my page but it's not there?

This could describe two different situations.

If you cannot see the home page, check if the home page file name is default.htm or default.html. If the home page is named differently, change the file name to default.htm if you're on a windows server, or index.html if you're on a UNIX server.

If you do not see the updates made to your pages after transferring the updated versions, the browser is most likely reading the cache and not the updated files. You can then clear your browser's cache.

6. Access Denied errors trying to update files?

The errors may read Cannot create file -OR- Another user or process has modified the file. -OR- Access is denied.

Because our servers cache file handles for performance, some editors are unable to close the file. HomeSite, Dreamweaver, and EditPad are a few of the programs known to generate errors when attempting to overwrite cached files.

To work around this problem, upgrade to the latest version of your editor or use a dedicated FTP program. Also make sure the files you're trying to delete aren't open in your browser.

7. How much web space do I have?

If you are a Residential user, you have 10 MB of personal web space. If you signed up for us to provide web hosting for your business, you get at least 20 MB of web space, depending on which plan you choose.

8. How do I add more space?

Adding more space to your quota is very simple. Just email billing(at)networkexpert.net with the amount of extra space you would like and the name of your page.

Additional space is $1/MB per month.

9. How do I add a hit counter?

If you must use a counter, a good one is FastCounter.

If you host your domain name with us, you get stat reports every month - free.
These reports are more accurate than counters. If you haven't received your report, please contact us.

These suggestions are provided -as-is- for convenience purposes only.
They are not supported by our technical support representatives.

10. How do I create an HTML form to send me email?

Try Response-O-Matic. This requires no programming.

If you need a professional form with no ads, we can do one for you for around $250, depending on the type of form. Contact our sales dept.

11. How can I add a site-search?

Customers report good results with FreeFind.

These suggestions are provided -as-is- for convenience purposes only.
They are not supported by our technical support representatives.

12. Can you register my site with search engines?

We'll submit your site to the top 10 most popular search engines for a fee of $75 per submission. This includes Google, Altavista, Lycos, AllTheWeb, AskJeeves, Teoma, Infoseek/GO, Excite, FAST, and Open Directory.

Feel free to email us with any questions about this service.

You may want to make sure your site is readable by search-engine-robots before requesting a submission.

13. Is there a way to get indexed better by search engines?

• Take advantage of our search engine submission service.
• Make your site search-engine-robot-readable. (meaningful title tags, alt text, etc.)
• Create a site-map.
• Keep your content fresh.

14. Which web page editor do you recommend?

You can use anything you feel comfortable with, but please be aware different web page editors produce different results. For example, Frontpage tends to output code that doesn't work in Netscape.

For best results, code the page so it displays in all browsers. Recommended editors include Homesite, Topstyle, and Dreamweaver. Topstyle, in particular, includes tools for checking browser compatibility.

15. How do I get a domain?

Choose which hosting plan you want and contact us. New domains are set up within 24-48 hours.

16. How do I upload to an alternate FTP port?

Some FTP servers require you use an alternate FTP port to connect. Please see these screenshots to find out how.

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